1. Introduction
Shiv Wiring Works (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and business information of our customers, including automobile retailers, dealers, and mechanics. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shivwiringworks.in or engage with our services.
By accessing our website or purchasing our automotive headlight wiring products, you agree to the terms outlined in this policy.
2. Information We Collect
We collect the following types of information to provide and improve our services:
Business & Personal Information:
- Contact details (name, business name, email, phone number, shipping/billing address)
- Purchase history & order details
- Payment information (processed securely via Razorpay/PayU/other payment gateways)
- Customer support queries
Automated & Technical Data:
Cookies (to enhance user experience and track preferences)
IP address, browser type, and device information
Website usage data (pages visited, session duration) via Google Analytics
3. How We Use Your Information
We use your data for:
✅ Order Processing & Fulfillment – To deliver headlight wiring products efficiently.
✅ Customer Support – To respond to inquiries from retailers, dealers, and mechanics.
✅ Marketing & Business Communication – Sending product updates, offers, and industry news (only if you opt-in).
✅ Website Improvement – Analyzing traffic to enhance user experience.
✅ Fraud Prevention & Compliance – Ensuring secure transactions and legal adherence.
4. Data Sharing & Disclosure
We do not sell your data. Limited sharing occurs with:
Legal Authorities – Only if required by Indian law.
Shipping Partners (Delhivery, Bluedart, etc.) – For order delivery.
Payment Processors (Razorpay) – For secure transactions.
5. Data Security Measures
We implement strong security practices, including:
Restricted access to customer data within our organization.
SSL encryption for all transactions.
Secure payment gateways with PCI-DSS compliance.
6. Your Rights & Choices
You have the right to:
Access, correct, or delete your personal data.
Opt out of marketing communications.
Withdraw consent (email us at limbadmalay527@gmail.com).
7. Cookies & Tracking Technologies
We use cookies to:
- Remember login sessions for dealers/retailers.
- Analyze website traffic for better service.
- Personalize user experience.
You can disable cookies via browser settings, but some website features may not function properly.
8. Third-Party Links
Our website may contain links to automotive industry partners or suppliers. We are not responsible for their privacy practices.
9. Policy Updates
We may update this policy periodically. The revised version will be posted here with a new “Effective Date.”
10. Contact Us
For privacy-related concerns or data requests, contact:
📧 Email: limbadmalay527@gmail.com
🏢 Address: Dhoraji, Rajkot, Gujarat